The prices include VAT mentioned in the supply of products or services.
Payment is made by means Ideal, Paypal or bank transfer own. When we have received confirmation that your payment is received, we will process your order. JH Parts reserves received the right to ownership of the goods delivered until full payment.
As a customer you are always assured of fast and accurate delivery, because we send orders every day. If there is a problem with the delivery, we will contact you. This can either take place by phone or email.
4. Transport damage
If you unpack the goods discovered transportation damage, store than the packaging material and contact the shipping company. The delivery company is responsible for the delivery and needs to determine whether the delivery will be replaced.
5. Order of products we normally have in stock
If you order products that we normally stand not in stock, we request full payment for the product. The product will be ordered once the total payment is credited to our bank account. Items we do not have in stock, we can order for you.
6. Receipt of the order
When you receive your order, check that everything is in order. Especially in the case of products which are painted in color! We do not refund for expenses incurred when goods are incorrectly delivered or if there is any defective products or products whose components are missing when you are painted.
7. Fit Products
Like all CFRP and FRP products to market, the product delivered must test placed and be prepared before it is installed. Often have modified as trimming these parts, sanding, grinding or smoothing the surface to ensure optimal fit. We do not deal with OEM / Original products, therefore the fit out of the box will not always be perfect. We recommend that you install on a business to these products with experience places with aftermarket body kits, not a standard company that repairs only insurance claims. Pictures give an accurate representation of the product that is installed by a professional installer.
Your data - name, address and e-mail - will only be used to deliver your order and to notify you or if there is a problem with delivery. You will also receive an order confirmation by email when you order online.
Immediately after completing your online purchase, you will receive an order confirmation by email. This order confirmation contains an order number, transaction number, the billing address of the payer and an overview of the ordered products. The order and / or transaction number you should use when you have a question about your order.
10. Return Policy regarding Internet purchases
Our customers are entitled to 100% reimbursement on all purchases made online to have been established, until 14 days after delivery of their order.
There are always administrative costs and calculated back in stock especially surcharges.
For goods that are returned after this time, and this only after our express permission, at least 25% administration fee may be charged.
Have you purchased a product that clearly states * Pay attention, this is a custom-made part. At least 25% administration costs and return costs are charged. The customer must also return it at his own expense. even if it is returned within 1 day, as this is a custom made product on order of the customer.
11. The returning of the goods
If the customer returns the goods, he must return it in the same condition as he received it. All costs incurred in connection with the return of the goods shall be borne by the customer. All products / goods must be returned in their original, undamaged packaging. It should also be enclosed a copy of the original invoice.
12. No right of return
You are not entitled to compensation, if any received Article adapted, sprayed or any wrong has undergone treatment and can affect the market value of the product. All the products have been manufactured on the instructions of the customer are not covered by the Act on Distance Selling because the customer has been engaged itself in the development of the product.
Refund to the purchaser shall be made in cash or by internet banking. Customers who wish to receive reimbursement through internet banking are asked to give their details to us.
14. Return Policy / Warranty / Damaged Products
The customer has up to one year from the date of purchase of the product the right to return the product for warranty. For specific products with prior consent, this period may be extended. Goods or products that are subject to vandalism, destruction or improper installation / application not covered by this policy. is that they may be returned upon receipt within three months warranty for used goods.
15. Returning damaged goods
Before returning Warranty / damaged goods, is that the purchaser must return the products in the host State. All costs incurred in connection with the return of the goods shall be borne by the customer. All products / goods must be returned in their original packaging. It should also be enclosed a copy of the original invoice. Shipments that are sent with a "COD" entry will not be accepted.
16. Treatment process and- time
Customers should take note that all the products that are returned damaged warranty / must also be accepted by the manufacturer / supplier of the product as such before any product is reimbursed or exchanged. In this situation, the treatment time is not to be determined in advance. In exceptional cases, products can be returned immediately. We can provide the customer at retail, depending on our stock, provide a replacement product that is identical to the returned product. The returned product will be refunded subject to acceptance of liability by us or our suppliers.
17. General information on product returns
We would like to note that the products or goods to our business address returns should be.
18. Consumer Law
Your internet order is governed by Dutch law. No compensation is paid for damage caused by installation of products supplied wrong, this is also applicable to losses caused by the loss of man hours.
Products that may or may not TÜV approved, of which we can give no guarantee regarding the APK approval on your car. Have you purchased from our product that is at the risk of the purchaser. This is also partly because MOT approval rules can be changed each year.
19. Product Picture's
Product picture's can not always be exactly the same to the product you will receive, that is why we always recommend to check all the picture's that are on the product page.
We reserve the right to change prices, content, description, terms, etc. in advance at any time and without notice. Any agreement with JH Parts regarding product orders is mandatory when a worker carried out the order. Special deals are subject to availability.